Privacy Policy

The Data Controller and owner of this website is

Annette Morris (LaFranglaise)
36 Avenue du Chateau, 34310 Quarante, France
Email solutions@lafranglaise.com
SIRET number 52970382900026.

The website is hosted by TSO Hosting
Paragon Internet Group t/a Tsohost
113-114 Buckingham Avenue
Slough, SL1 4PF
Tel : 0800 024 2931

This notice provides you with details of how we collect and process your personal data through your use of this website www.lafranglaise.com

By providing us with your data, you warrant to us that you are over 13 years of age.

Your privacy is very important to us so we only process your personal information to respond to enquiries and provide the services you have requested, or if we need to comply with a legal obligation. Your personal information will never be shared with third parties for marketing purposes and we will not send you our own marketing material without your prior consent.

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation.

When you become a client you automatically subscribe to our mailing list and we will notify you of special offers or new information that might be of interest to your business. If you are not happy to receive this information please let us know at any time. You can also unsubscribe from our mailing list at any time through the link found in the email.

If you opt out of receiving marketing communications this opt-out does not apply to personal data required to process communications or transactions that are in our legitimate interest.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at solutions@lafranglaise.com

Contacting us
If you use our contact form, you will voluntarily be providing us with your personal information. The information you enter in the contact form is encrypted, as you can see from the padlock icon in the address bar of your browser, and is sent to us by email.
Your IP address and all data included in your messages to us will be held in secure log files on the hosting servers.

Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Disclosure of your personal data
We may have to share your personal data with the parties set out below:

Service providers who provide IT and system administration services
Professional advisers including lawyers, bankers, auditors and insurers
Government bodies that require us to report processing activities.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.

Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:

We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

Your rights
The General Data Protection Regulation (GDPR) gives you the right to ask us to confirm, provide, amend or delete any information we hold about you. Should you wish to exercise any of these rights, please contact us. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. Please note that any access request may be subject to an administration fee to meet our costs in providing the information requested.

Third Party Websites
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Cookies
This website uses cookies to monitor traffic and enable social sharing. Most websites use cookies to improve functionality and ease of use. A cookie is a tiny data file that is used to store information in your browser. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Google Analytics
We use Google Analytics to provide us with information about how the website is used. Your IP address is recorded in this cookie but the data gathered is anonymous and cannot be used to identify individual users.

Cookie Script
When you click “ok” on our cookie consent banner, a cookie is set so that you will not be asked to reconfirm your acceptance if you visit the website again within the next month.

If you are not sure about cookies you can control or delete them at any time via your web browser. The Help function within your browser will tell you how. For more information visit www.aboutcookies.org.

For information on how to remove cookies from the browser of a mobile phone please refer to your handset manual.

Affiliate Disclosure
Some articles and banners on this website contain affiliate links to products or services which I have used and think might be of interest.
This means that I may earn a commission if you click on the link and then make a purchase. If you do, the price you pay will be the same (or less!) whether you use the affiliate link or go directly to the vendor’s website.